![]() We may still need to contact you for administrative or operational purposes, but we will make sure that those communications don't include direct marketing. ![]() If you "opt-out" of our marketing materials you will be added to our suppression list to ensure we do not accidentally send you further marketing. If we send you any marketing emails, we will always provide an unsubscribe option to allow you to opt out of any further marketing emails. You can exercise the right at any time by contacting us. ![]() For more information on the responsibilities of Facebook and us in relation to our Facebook page, please see For more information about how Facebook uses your information, please see /privacy/explanation.Ģ.6 We will keep and use that information to carry out our contract with you (if applicable), to comply with any legal requirements for us to maintain certain records or carry out certain verifications and money laundering checks, and/or for our legitimate interests in preventing fraud, dealing with a complaint or enquiry and administering your (or your organisation's) account or order and any services we offer, as well as to review and improve our offerings, including troubleshooting, data analysis, testing, research, statistical and survey purposes.Ģ.7 Where your information relates to a contract, it is kept for a period of up to 7 years after your last interaction with us to enable us to deal with any after sales enquiries or claims and as required for tax purposes.Ģ.8 If your information is on social media, it will be retained in accordance with the relevant social media platform’s policies.Ģ.9 Any other information set out above such as initial enquiries or correspondence which doesn't relate to a customer is kept for 6 weeks from the last correspondence.ģ.1 We may collect your name and contact details (such as your email address, phone number or address) in order to send you information about our products and services which you might be interested in.ģ.2 You always have the right to "opt out" of receiving our marketing. Page Insights do not show us details of individual visitors. Facebook will provide us with Page Insights, which are aggregated data to help us understand how people are engaging with our page. If you visit our Facebook page, Facebook may be a joint controller with us in relation to information Facebook collects about you regarding your visit to interaction with our page or its content. If we engage with you on social media, we may use information you share with us (including your social media handle or profile) or which is available from your account to inform our correspondence with you.Ģ.5 Facebook. If you use the contact form on our website, or you submit a service case for repair via our website, you will need to provide an email address in order for us to be able to respond.Ģ.4 Social media. This may include enquiries, reviews, follow-up comments or complaints lodged by or against you and disputes with you or your organisation. Mandatory information fields are generally set out when you are entering into the contract, but in particular, you must provide your name, contact and payment details.Ģ.3 Other correspondence or interaction (for example by email, telephone, post, SMS or via our website) between you and us, will include personal information (such as names and contact details) in that correspondence. ![]() 2 CONTRACT INFORMATION AND OTHER CORRESPONDENCEĢ.1 If you are an individual, when you enter into a contract with us (or someone does so on your behalf) there will be personal information about you relating to that contract such as your name, contact details, payment information, contract details, delivery details, and correspondence with us about the contract.Ģ.2 If you are an individual, we need certain information to carry out our contract with you and you must provide this in order to enter into a contract with us (or as required under that contract), if you do not, we may not be able to carry out our contract with you. ![]()
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